Your Information.
Your Rights.
Our Responsibility.
Notice of Privacy Practices
Effective October, 2025
Dear Patient,
Thank you for choosing Premier Bone & Joint Centers to provide your musculoskeletal care. In compliance with HIPAA, we would like to make you aware of your rights and our uses and disclosures as it pertains to your Personal Health Information.
Your Choice.
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us the following:
Share information with your family, close friends, or others involved in your care.
Share information in a disaster relief situation.
Include your information in a hospital directory.
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases, we never share your information, unless you give us written permission:
Marketing purposes
Sale of your information
Most sharing of psychotherapy notes
SMS Terms of Service:
By opting into SMS, you agree to receive text messages from Premier Bone & Joint Centers about appointments and HIPAA-compliant care updates.
We collect your name and phone number for communications with PBJC team members.
Your information is never shared with a third party.
Message frequency varies.
Message and data rates may apply.
You may reply HELP for help, or STOP to opt out.
In the case of fundraising:
If we contact you for any fundraising efforts, you can tell us not to contact you again.
Your Rights.
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your record
We will provide a copy of your health information, usually within 15 days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
You can ask us to correct information that you think is incorrect or incomplete.
We may say “no” to your re-quest, but we’ll tell you why in writing within 60 days.
Request confidential communications
You can ask us to contact you in a specific way (for example, call, text or email) or to send mail to a different address.
We will say “yes” to all reasonable requests.
Ask us to limit what we use or share
You can ask us NOT to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care.
If you pay for a service or healthcare item in full, out-of-pocket, you can as ask us not to share information with your health insurer. We will say “yes” unless law requires us to share that information.
Get a copy of this privacy notice
You can ask for a paper copy of this notice at any time. It is also available via download, here.
Choose someone to act for you
If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
Get a list of those with whom we’ve shared information
You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
We will include all the disclosures except for those about treatment, payment and health care operations, and certain other disclosures (such as any you asked us to make).
File a complaint if you feel your rights are violated
Please let us know if you have any questions, concerns, or grievances. You may contact our Compliance Officer at 307-745-8851.
You can file a complaint with the HHS Rocky Mountain Regional Office:
Andrea Oliver, Regional Manager HHS/Office for Civil Rights
1961 Stout St, Rm 08-148, Denver, CO 80294
Customer Response Center:
Phone: (800) 368-1019
Fax: (202) 619-3818
TDD: (800) 537-7697
Email: ocrmail@hhs.gov
We will not retaliate against you for filing a complaint.
Our Uses & Disclosures.
We typically use or share your health information in the following ways:
Treat You
We reserve the right to use your health information and share it with other health professionals who are treating you.
Run Our Organization
We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Bill for Your Services
We can use and share your health information to bill and get payment from health plans or other entities.
We are allowed or required to share your information in other ways - usually in ways that contribute to the public good, such as public health and research.
We have to meet many conditions in the law before we can share your information for these purposes. For more information please visit: http://www.hhs.gov/hipaa/for-individuals/guidance-materials-for-consumers/index.html
Help with public health & safety issues
Preventing disease.
Helping with product recalls.
Reporting adverse reactions to medications.
Reporting suspected abuse, neglect, or domestic violence.
Preventing or reducing a serious threat to anyone’s health or safety.
Do research
We can use or share your anonymized information for health research.
Respond to organ and tissue donation requests
We can share health information about you with organ procurement organizations.
Comply with the law, address workers' compensation, law enforcement, and other government requests
We will share information about you:
If state or federal laws require it, including in compliance with the Department of Health and Human Services.
For workers’ compensation claims.
For law enforcement purposes or with a law enforcement official.
With health oversight agencies for activities authorized by law.
For special government functions such as military, national security, and presidential protective services.
Work with a medical examiner or funeral director
We can share health information with a coroner, medical examiner, or funeral director upon death.
Respond to lawsuits and legal actions
We can share health information about you in response to a court or administrative order, or in response to a subpoena.
Our Responsibilities.
We are required by law to maintain the privacy and security of your protected health information.
We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
We must follow the duties and privacy practices described in this notice and give you a copy of it upon request.
We will not use or share your information other than as described here unless you tell us we can in writing. You may change your mind at any time, by notifying us in writing.