Insurance & Billing
Premier Bone & Joint Centers participates in most major insurance plans.
However, we suggest you verify your eligibility for services with your insurance company. Please note that not every physician participates in every plan, so you should consult with your scheduling representative when requesting your appointment.
Accepted Insurances
Fracture Care Billing
Our office makes every effort to follow the current coding practices for reporting medical services as dictated by the Federal government (CMS) and the American Medical Association (the AMA). These regulations can be quite complicated and generate many questions. The purpose of this page is to clear up any confusion caused by these complicated rules regarding the billing of fracture care services.
A fracture or “broken bone” is most often diagnosed by x-ray and can vary in severity and treatment options. However, for billing and insurance coding purposes, fracture care is listed in the surgery section of the AMA’s (American Medical Association) coding book and is subject to Global or Surgical rules regardless of whether these services were provided at the hospital or in the office.
An insurance claim for Fracture Care will typically appear as follows:
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An Exam (99200 code series) for diagnosis and decisions about the best treatment options.
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An X-Ray (70000 codes) is used to diagnose the fracture. Even if you bring x-rays with you, additional views may be required and are separately billable. A post fracture treatment x-ray may be taken to ensure proper alignment of the fracture has been maintained.
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A Fracture Code (20000 codes) will be assigned based on the site, type of fracture and whether the treatment is closed or open. Open Treatments, and closed treatment requiring manipulation of the fracture, are performed in an Operating Room at the hospital or out-patient surgery facility. Closed treatment that does not require manipulation may be done in the office with casting.
However, all fracture treatment is considered “major surgery” by the Federal (CMS) and AMA coding systems and will oftentimes be reported as surgery on your insurance company’s “Explanation of Benefits” (EOB). This includes clavicles (collar bones), hands and feet.
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The Initial Cast Application (2900 codes) is included in the above Fracture Code at no charge. Subsequent applications are separately reportable and billable.
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Casting Supplies are reported and billed separately.
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Most “routine” fractures will require several post-operative/follow-up visits which are included at no charge in the original fracture/surgical fee if related to the same diagnosis. The post-operative/global days are standardized by diagnosis code.
Subsequent x-rays (70000 codes), cast applications (2900 codes) and supplies are NOT covered under the global period and are billable.
Some of the more serious types of fractures may need additional surgery or procedures. There are special rules and modifiers our office is required to use to report those services.
This office is required by the Federal Compliance laws to report the services provided based on the documentation in the medical record. We cannot improperly alter a claim for the purpose of obtaining payment, nor can we discount patient co-pays and deductibles. If you discover a bona fide billing error, duplicate charge, or other posting error, we would greatly appreciate bringing the matter to the attention of our Business Office Staff for further investigation and proper corrective action if appropriate.
As you know, coverage and payment amounts vary greatly by insurance company. If you have any questions about your particular coverage, it is best to check with your company’s representative or insurance carrier. Our Business Office staff will be happy to assist you in the claims process for prompt adjudication and payment for your insurance claim. Remember that insurance is a contract between you and your insurance carrier. Final responsibility for payment of your account rests with you.
Please Note:
If you have additional questions about fracture care billing, please don’t hesitate to contact us at (800) 446-5684.
Financial Assistance at PBJC: Helping Patients Access the Orthopedic Care They Need.
Our Goal
Premier Bone and Joint Centers (PBJC) is committed to helping ensure that financial concerns do not prevent patients from accessing the orthopedic care they need. Through this program, PBJC provides multiple options to help patients who meet the qualifying guidelines manage the financial aspects of their care.
What Financial Assistance Does Premier Offer?
Interest-Free Payment Plans
Acceptance of All Payment Methods Except Cash
Education and Assistance with Third-Party Financing Options
Potential Discounts for Payment in Full on the Date of Service (applicable to self-pay patients only)
Financial Hardship Program Consideration
What is the Financial Hardship Program at PBJC?
The Premier Bone and Joint Centers Financial Hardship Program is designed to provide temporary financial assistance to patients whose circumstances fall outside of PBJC’s standard payment policy.
Eligibility is evaluated based on factors such as the Federal Poverty Level (FPL), significant medical expenses or financial burden, and qualifying life events or financial hardships. This approach allows the program to accommodate a variety of patient circumstances while maintaining a consistent and equitable review process.
Participation in the Financial Hardship Program requires income verification and supporting documentation of the financial hardship, as outlined in the application. All requests are reviewed on an individual basis in accordance with PBJC’s established financial hardship criteria.
Financial Hardship Program: How the Process Works
1. Submit your application through the Premier Bone and Joint Centers website.
2. The application will then be reviewed by PBJC’s financial counselor within 3--5 business days.
3. The decision to approve or deny the request will be documented and communicated to you within the timeframe noted above.
Who Qualifies
- Self-pay patients or patients covered by religious health-sharing programs that cannot be billed directly
- Insured patients or patients with high-deductible plans and large out-of-pocket expenses
Note: This program does not cover copays, coinsurance, or deductibles owed under an insurance plan.
