Financial Assistance at PBJC: Helping Patients Access the Orthopedic Care They Need.

Written By Kathy Byrnes

Our Goal

Premier Bone and Joint Centers (PBJC) is committed to helping ensure that financial concerns do not prevent patients from accessing the orthopedic care they need. Through this program, PBJC provides multiple options to help patients who meet the qualifying guidelines manage the financial aspects of their care.

What Financial Assistance Does Premier Offer?

  • Interest-Free Payment Plans

  • Acceptance of All Payment Methods Except Cash

  • Education and Assistance with Third-Party Financing Options

  • Potential Discounts for Payment in Full on the Date of Service (applicable to self-pay patients only)

  • Financial Hardship Program Consideration

What is the Financial Hardship Program at PBJC?

The Premier Bone and Joint Centers Financial Hardship Program is designed to provide temporary financial assistance to patients whose circumstances fall outside of PBJC’s standard payment policy.

Eligibility is evaluated based on factors such as the Federal Poverty Level (FPL), significant medical expenses or financial burden, and qualifying life events or financial hardships. This approach allows the program to accommodate a variety of patient circumstances while maintaining a consistent and equitable review process.

Participation in the Financial Hardship Program requires income verification and supporting documentation of the financial hardship, as outlined in the application. All requests are reviewed on an individual basis in accordance with PBJC’s established financial hardship criteria.

Financial Hardship Program: How the Process Works

1.       Submit your application through the Premier Bone and Joint Centers website.

2.       The application will then be reviewed by PBJC’s financial counselor within 3--5 business days.

3.       The decision to approve or deny the request will be documented and communicated to you within the timeframe noted above.

Who Qualifies

-          Self-pay patients or patients covered by religious health-sharing programs that cannot be billed directly

-          Insured patients or patients with high-deductible plans and large out-of-pocket expenses

Note: This program does not cover copays, coinsurance, or deductibles owed under an insurance plan.

Kathy Byrnes
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